ADVANCE TRADING · POLICIES & YOUR CONTROL
Privacy Policy
Last updated: 12 November 2026
About this policy
Advance Trading provides EA software, account-based licensing, subscription management, copy-trading tools, education and partner services. This policy covers our public website and Workspace. Contact workspace@advancetradinghub.com for privacy questions.
Information you provide
Depending on the service, we receive your name, email, mobile, profile details, broker/server and trading account identifiers, order and payment references, partner applications and support messages. Never send your broker password, private keys or card security code in chat or email.
Service and trading data
EA and copy services may report license status, terminal connectivity, trade execution and performance information required for the enabled feature. Referral identifiers help attribute eligible activity. IP addresses and request information may be processed for security, troubleshooting and approximate country selection. Country-based verification email language may use a third-party IP geolocation service; only the IP is needed for that lookup.
Why we use information
We use information to create and verify accounts, prevent duplicate or unauthorized registration, authenticate access, deliver licenses and orders, manage subscriptions and partner attribution, respond to support requests and investigate misuse. Account and security emails support the service; promotional preferences can be requested separately.
Providers and disclosure
Hosting, email delivery, payment and other providers may process the information needed for their role. Brokers and external websites follow their own policies. We may disclose information when needed to comply with applicable obligations, resolve disputes or protect the service. We do not claim that every provider stores data in your country.
Browser storage and recommendations
Our website uses browser storage for features such as language preferences and guest-chat continuity. Optional article personalization uses reading activity on our own website, not your browsing history on unrelated websites. Use Cookie Settings to allow or stop this personalization and clear its local history. This control does not manage unrelated third-party trackers or Workspace login sessions.
Retention, security and requests
Information is retained according to service, security, accounting and dispute needs. We do not promise one deletion period for every record. Deleting an account may leave required records, sent emails and backup copies until their retention ends. We use access controls and password hashing, but no system is risk-free. Privacy requests are reviewed and may require ownership verification.